The Menon Group, Inc. is a world-class customer strategy consulting firm headquartered in the Dallas metroplex area, with offices worldwide.   Our mission is to help you, our customer, increase profitability and achieve successful growth by analyzing and unleashing the potential value in your customer data.  We build and implement analytical tools and models for customer value and segmentation, customer loyalty, customer retention, and customer equity, to name a few.   Such models and tools will provide the basis for developing and/or strengthening your company’s customer vision.   With them, you can execute Customer Focused Strategies^SM which incorporate your customers' perspectives, and help you build deeper, more valuable customer relationships.

From developing a customer focused vision to increased customer acquisition, from customer analytics to customer relationship management, from software selection to change management, our firm is built on the unique combination of skills required to sharpen a company's focus on its customers. Our services are targeted, cost-effective and guaranteed to produce results that enhance your bottom line.

Customer Focus Visioning

Customer Analytics

CRM Bootcamp

CRM Strategy